Under IndiaShoppe's Return and Refund Policies, if the delivered product(s) is found to be damaged, it can be conveniently returned for a replacement/refund. However, before requesting a return, we suggest you go through this Return and Refund Policies, thoroughly.

1. Do not accept the delivery from Indiashoppe, if it isn’t packed properly or if the seal is broken. If you return a product with a damaged seal, then we won't accept it.

2. If you want to return a product, then request for a Return, within 48 hours from the 'Receipt of Delivery' (receiving the product).

3. You may request a Return (Refund or Replacement) by sending an E-mail to customercare@indiashoppe.com or by calling 04440602222 or 8406074060 within 48 hours (2 days) of receiving the delivery.

4. While returning a product, you must ensure that the product is of unused condition, it is in its original package and that the tag/order number is retained (Items without their order number/tag will not be accepted).

5. Most products can be returned if found to be damaged/ defective. And for it to be replaced, certain products take more time than others. Hence, we kindly request you to bear with the inconvenience.

6. While packing the products that are to be returned, ensure the package is tightly secured so that it doesn’t get damaged, during transit.

7. When your Product Return has been approved, and IndiaShoppe has requested you to self-ship the purchased product back, you must bear the shipping charges. However, IndiaShoppe will bear a part of your shipping expenses (Rs 30 for up to 1Kg and Rs 50 for more than 1 Kg). If your shipping amount is too high, Indiashoppe may consider it, although it varies from case to case.

8. Upon receiving, processing and confirming your request, the refund amount will be initiated within 3-5 business days.

9. In your Request for a Return (Replacement/Refund) over a Phone call or E-Mail, mention your Order/ Docket Number along with the Product name. Ensure that you mention the same in your Return Package, as well.

10. A returned product can be re-dispatched only based on the availability of the stock.

11. For Self-Shipping the products, kindly return the item(s) only to the address mentioned in the invoice copy or dispatch receipt. In the unlikely event, you aren't finding it, you can get it from customer care.